Harter Secrest & Emery—founded in Rochester, New York—is a full-service law firm with more than 125 attorneys. From our beginnings in 1894 as a two-attorney law firm, we have grown to be the largest law firm in Rochester, with highly sophisticated practice areas and a presence throughout the United States and abroad. We represent internationally recognizable corporations and clients with uniquely coveted brands.
With business acumen, strategic planning, and commitment to our lockstep partnership model, we grew our firm and expanded our client base by investing in specialized and sophisticated practice areas and developing expertise in complex areas of the law. This has resulted in us being able to provide top tier M&A legal services, with the utmost attention to client service and responsiveness, at a fraction of the cost of much larger firms.
Our clients do not sacrifice legal expertise and business insight for cost savings; they receive the benefits of both.
At HSE, our deep commitment to our clients is more than a slogan. Indeed, it is rooted in our partnership model. In our lockstep system, there are no barriers (i.e., competition for work) to distract us from our sole focus on the needs of our clients. Unlike most other law firms, HSE attorneys do not receive attribution credit or compensation based on staffing or individually generating revenues. This means the most appropriately experienced and cost-efficient attorneys are always assigned to each matter.
Commitment to client service is central to our expectations of one another. We insist that our attorneys make sacrifices in service to our clients because that is what it means to be an attorney at HSE. We discuss these expectations clearly and openly with associates and we expect that those who join us and are elevated to the partnership will do whatever is necessary to uphold the firm’s legacy of client service. We expect our client-focused approach to include responsiveness, efficient communication, practical advice, productive problem-solving, and constructive collaboration.
Our system does not just allow—but requires—that we serve our clients well, as a team. Our collaborative, team-oriented culture naturally attracts and retains lawyers who are driven to serve our clients, who pride themselves on their responsiveness and connection to clients, and who sincerely care whether they have been helpful to our clients. Whether our lack of internal competition attracts and retains client-focused lawyers or simply allows this focus, our model serves our clients exceedingly well and distinguishes us from others.