Description: Nothing can sow chaos on campus or beyond like a major data security incident. Whether in the form of ransomware, a successful phishing attack, or state-sponsored hacking, incidents like these demand strong preparation practices at every higher education institution It is difficult to prepare for incident response in a vacuum, however, as many incidents involve issues that an institution may be seeing for the first time, such as obtaining cryptocurrency to stop the public release of sensitive student data. This workshop demystifies the incident response process in higher education with a series of real-world scenarios, engaged with in real-time. The workshop will address important issues such as Incident Response Plan structure and content, insurance concerns, communications strategies, and best practices for leveraging necessary stakeholders. The workshop will also address preservation of the attorney-client privilege, and engagement of expert third-party support. The goal of the workshop is to provide participants with tested strategies and experience for promoting and informing incident response planning at their institutions.
Description: What exactly is an effective investigation of a harassment complaint? This session will review EEOC’s expectations for addressing workplace harassment complaints, and will then walk through strategies to meet those expectations, including practical advice about carrying out an effective and transparent investigation process that encourages disclosure, prioritizes privacy and confidentiality to the fullest extent possible, protects both employees and the organization, and hopefully results in a healthier workplace Our discussion will also cover the characteristics of an effective investigator, upon whom the employer must rely to conduct a complete and fair investigation, and to prepare documents memorializing the investigation process and conclusions—including final reports—that exemplify thoroughness and objectivity. It is worth every organization’s time to examine the investigation piece of its anti-harassment process and policy to ensure that it measures up to the expectations of the EEOC, courts of law, and the court of public opinion.